Customer Care

Customer Care

Download the Homeowner
Manual & Checklist

Once you’ve comfortably settled into your new residence, you may come across minor matters requiring attention. Don’t worry, SimplyDwell Homes has you covered! Within a year from your Closing Day, you can conveniently submit a Customer Care request for eligible items through our website. Your designated Quality Assurance Representative will be on hand to address your concerns and evaluate the submitted Customer Care requests.

A regular maintenance schedule for your new home is important. While not all inclusive, this maintenance manual lists some of the most important steps a homeowner should take in the upkeep of their new home.


Please complete the form below to submit a warranty request for your home. A representative will be in contact with next steps within 24 business hours.